Naturalization in Sport

"Andrés Sebastián Soria Quintana, is a naturalized Qatari footballer who plays as a striker for Lekhwiya" This is the brief introduction of Soria's profile on most websites. Sounds weird? Sebastian = a Qatari name? Well, no, he is a naturalized footballer who now plays regularly for most of Qatar's national team matches and is also extremely popular at club level football. Turns out, that he is not the only one. At a football match that I recently attended in Doha, I noticed that many players had Christian names and did not look Arab as well. As a student of sociology, I found this particularly interesting since one would expect to see the best local players on the national team. So how did this major change happen? and Why?

 

Qatar's National Football team

Club football has contributed a lot to the exchange of players globally. Today, most major clubs world over have international players coming across the border to play for them. The major reasons for this of course are the financial benefits that they may receive and also, the feeling of being associated with a top of the league club. Globalization has had a huge impact on the sports arena. Players, professionals, staff, money and brands have all been and continue to be exchanged across borders at high levels. Football , or Soccer, has always been the number one sport in terms of fan following, television rating points and investments. As an effect of globalization, several players moved to different parts of the world where their talent could be harnessed and they had better opportunities to make money and develop professionally.

The idea of capitalism is of course at the heart of all this change. Club football is probably one of the highest revenue generating form of sport today. Corporations spend millions of dollars on advertising and communication so that their brand gets noticed by the majority. Most major companies like McDonalds and Coca Cola are official sponsors of world class events such as the Olympics, FIFA World Cup etc. This gives them huge exposure which of course any major corporation would love to have. Corporations are known for their extensive support when it comes to subcultures and hence, sport is a major area of interest for all the big brands in the industry today.


                   
                                   The usual sponsors at most events

The process of naturalization is not really new but its just that there is a lot of focus on it today since many countries are practicing it. Several countries today have naturalized players representing various national teams. In Qatar, most sports have naturalized citizens playing for them. In football, table-tennis, basketball, swimming etc. there are several players who are not originally from Qatar. While many players are born in Qatar and perhaps have lived in Qatar all their lives, they wouldn't have been granted citizenship under normal conditions. But, when it comes to sport, this exception seems to be made easily. In class this week, we discussed about variance. It is important to note here that variance can go in both directions. It doesn't necessarily have to be deviant. The idea of naturalized sports persons can also be seen as a form of variance. The team demographics in general isn't deviant in any respect, but there is a level of difference that seems significant. For instance, at the beginning of the national anthem in the Qatar-Japan game, there were hardly any Qatari players who were singing the anthem. The reason being that they probably didn't know them in the first place.


                                           
           The band ready for the anthems

But this is an accepted culture in the world today. The idea of dominant culture is key here. In this case, the dominant culture is the culture of FIFA, that sets the rules and regulations for international football. Players too seem to make the shift without any major issues since ultimately they benefit the most. We discussed the idea of tribalization and de-tribalization in class last week. Given the huge financial incentives, many players don't mind de-tribalizing from their original communities and seek citizenship in other countries.

Still, for varying political reasons, FIFA has deliberately kept eligibility rules rather vague. Its Article 18 reads in full:
1. Any player who is a naturalized citizen of a country in virtue of that country’s laws shall be eligible to play for a national or representative team of that country.

This culture has been introduced and to some extent supported by FIFA and so the other countries just try to adapt and thereby take advantage of the dominant culture and make it look like they are merely adhering to the broader culture. Communication needs to be clear and definite.  Statements such as these need to be more specific and clear. As per this statement, any country could grant citizenship for a period of time and have a particular player represent their country. The homology of FIFA has begun to take a different direction though. Recently, they have introduced strict regulations on the naturalization process. For instance, a player must play at least five years of club football in the country before he/she can represent the country. Qatar has done a great job with following the rules and developing a strategy. Players like Sebastian Soria and others have been around in Qatar for years and they played for Qatar only after clearing the eligibility requirements. The Qatari crowd today loves Sebastian and he is still a key performer in most matches for Qatar. The video below shows how the country embraces Sebastian as their player. Notice the commentator's support too!

                              

While FIFA has set several regulations for this, there are other sports that continue to naturalize players for a short duration. This perhaps need to be re-thought and is in fact a complex debate since it deals with several socio-political domains such as nationality, ethnicity, religion, diplomacy, culture, belief and values. The global sporting arena would be interesting to look at in the coming years.

McGorgeous

When I think of a beauty salon, the last thing that would come to my mind is McDonald's; however these organizations are actually very similar. Their similarities are not focused on what they offer, but rather how they offer services and products. I've been to beauty salons many times and I never made a connection between them and McDonald's until I learned about McDonaldization. The McDonaldization of society theorizes "the process by which the principles of the fast-food restaurant are coming to dominate more and more sectors of American society as the rest of the world" (Ritzer 1993, p.1). This process of socialization incorporates four fundamental dimensions- efficiency, quantification and calculation, predictability and control. All of these four dimensions have been applied to beauty salons in Qatar. I wanted to find out more about this process and how it has influenced so many organizations, so this weekend I went to a salon to really observe how things got done!



Efficiency: The other day I was at a McDonald's drive-thru and I noticed a board on the wall that said the time taken to place an order and until you receive it is a guaranteed 90 seconds. When people use a drive-thru, they're obviously hungry and want to satisfy themselves in the quickest way possible. Likewise, beauty salons have several employees that tend to customers depending on what they want. For instance, some work on hair, makeup, manicure, pedicures, etc. so that the task can be done as efficiently as possible and to avoid any waiting time. Like consumers in McDonald's that move from hungry to full, customers in a beauty salon transition from feeling ugly to feeling pretty.

Quantification and calculation: Similar to how the prices at McDonalds are standardized in every branch, the prices for each different service in the salon are also set. When you first walk in the salon there is a poster with all the different services customers can choose from and their corresponding prices, just like a McDonald's menu. The prices in all the salons may not all be exactly the same, but they are in the same range. Also some salons offer express services, for example, some promise to perform a mani/pedi in 10 minutes. Customers can also make appointments beforehand so they can come in during a time that is convenient for them without having to wait. Many salons also provide services at home that allow customers to enjoy offers from the comfort of their own house.



Predictability: If you order a big Mac in a mall and then go to a gas station and order the same thing, you will expect and receive the same quality of what you purchased. This is the same for beauty salons. For instance, when I go in for my mani/pedi I expect my fingers and toes to look exactly how I predict them to be. This predictability can be seen in other services and other salons in Qatar and outside. Predictability can also refer to discipline, routine and order and one clear example of this is uniforms. Both McDonald's and beauty salon employees wear uniforms to show exactly here they belong within the organization. For instance, the cashier at the salon would wear a different colored apron than the other employees and the manager of the salon doesn't wear a uniform, just like a McDonald's manager who wears regular clothes.



Control: The food at McDonald's is assembled in a controlled and regulated manner. Each employee has a job that they do in a sequenced chronological order that will help ease the flow of production and delivery of the product. Equally, beauty salons employee numerous people for certain services. For example, if I'm going in to do my hair, my hair would be washed by someone and another person would move over and start working on it. Also what I noticed, beauty salons tend to get busier during the Eid holidays and to control the crowd, customers would be issued numbers and wait for their turn. This keeps things in order and maintains regulated production of the service. Ritzer also discusses the heavy involvement of machinery in Mcdonaldization. For example, in beauty salons everything uses machines, there's even a dryer for your fingers and toes after you apply nail polish. Each step in a beauty process involves a machine and nobody questions what the employees are doing, they only care about the end product. Similar to how the food in McDonald's is assembled to reach a certain quality, the same is done in the form of services for customers in a beauty salon.

McDonald's is recognizable in almost every part of the world with its golden arches which distinguish it. Beauty salons in Qatar are no exception, they are scattered almost everywhere due to their popularity and they have standardized everything from prices, target audience and symbolism. For instance the majority of beauty salons are for females only and they all have the silhouette of a woman to distinguish them. In these two different organization we see how McDonaldization is evident and all four dimensions are applied in beauty salons. We see how this fast food chain has changed, revolutionized and influenced how organizations perform and deliver services and products to customers.

Cultural Diffusion

The diffusion of culture often brings paradoxes into the society. The borrowed diffusion of Mcdonalds tends to be one of the outstanding contradictions in Qatar and the Islamic region. Therefore, the question is, will the Qatari society be able to absorb both dining norms and hold its heritage?

McDonalds within Qatar seems to be one of the major paradoxes in our society. McDonalds has affected the society and its norms of dining that we don’t even realise. In this case, Islamic culture is rooted in the Qatari society, which tends to pinpoint unity, ritual habits of dining and family-orientated occasions. Muslims have numerous outstanding rituals when dining. In refrence to Ahadiths, Muslims should avoid sitting at the table when possible, eat with the right hand as Satan uses the left, then lick fingers and plate after dinning. Then ask for forgiveness and drink within three gulps. Therefore, dinning within an Islamic society does not seem to be as simple as eating at the dinning table. On the other hand, none of these ritauls take place while eating at McDonalds. By eating in Mcdonalds, we do not practice the Islamic rituals, but adapt to the Americanized fastfood ways of eating. Additionally, the family orientation and unity may be lost when dining in Mcdonalds, as it is a shortcut to traditional ways of eating. As a result, McDonalds represents the western dominance over the MiddleEast and Islamic way of dinning.

To conclude, norms of Islamic dining within the society are eventually wearing away as the younger generation Americanizes the cultural dining norms. Therefore, the society may keep hold of the cultural familiarities, but they are going to change overtime.

We are being McDonaldized!

After reading about the McDonaldization of the world I was really curious to start experimenting with the ideas suggested, specifically in fast food restaurants. A few days ago I went to grab some lunch, with a friend of mine, and without intending to we ended up in Hardees.

I saw the large recognizable Hardees star from a distance and my brain suddenly decided i was craving burgers, perhaps it was because of all the McDonalds talk we have in sociology class. As soon as I walked into the fast food restaurant i was greeted by all of the staff, everyone smiling like they've know me their whole life.

I head to the counter and give the employee my order, and after I am done she asks what size and wether I want corn on a cob, or chili fries, or cookies as a side-order to my meal. I tried to look at her screen to see if there were small picture icons, just as the ones in MacDonalds, but I couldn't see anything because her hands were in the way. After I give the lady on the main counter my oder she immediately turns and screams it to the man standing closest to her. The man then heads towards the kitchen where you can see everyone is hard at work (doing the four point press i assume) , and he screams the order out again. I look past the counter to take a peak through the kitchen and I could see all the employees standing in different places, each one doing a different task to achieve the final product, the burger.

Everyone is wearing the same working uniform, apart from one man who is wearing a normal buttoned-down shirt and black pants. He just stands there and observes the other employees working, and occasionally looks at the customers and smiles. The manager continues looking back and forth between the employees and the customer, probably to make sure everyone is doing their job and that the customers are happy.

Within a few minutes the burger is prepared and one of the employees slides it down the hot metal plates. I could see other burgers stacked on the plates, waiting for someone to order them. After getting the burgers and sitting down, I take off the top bun and sure enough theres a standardised measured amount of mayonnaise and ketchup. This experiment confirmed the theory about the MacDonaldization of fast food restaurants.

I also went to Villagio to experiment the theory of McDonalization of the other fast food restaurant that are available there. All of the restaurants, McDonalds, KFC, Hardees and Pizza Hut had the same results as the Hardees experiment.